Seller FAQ

Q: Is Friday the only day available to drop things off?

A: Unfortunately yes.  The Centre is not available for us this sale. Please allow at least 30minutes to have your items checked and to help display them. 

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Q: What happens if I don't collect my unsold/non-donated items on Sunday?

A: They get donated. Sorry, we do not have the space or logistics to hang onto your items for later collection. 

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Q: Do I have to do an inventory sheet?

A: Yes, you are required to type an inventory sheet to generate your labels. You will need to have access to a computer and printer. 

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Q: Does everything need to be put on hangers?

A: Well, no, you can bundle and bag things if you'd like, but it makes displaying and selling the items easier. We noticed items not in bundle bags sell better. 

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Q: Will I get my hangers back?

A: Unfortunately no. Our buyers will have an option to leave the hanger though after the sale, and sellers are welcome to collect as many as they would like for future sales. (Although most sellers will tell you, they bought just as many items on hangers than they sold!)

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Q: I don't want to buy hangers. Where can I get some?

A: Email or msg us, K2, first. We have lots from last sale we're happy to share. Also you can post on the private K2 Seller FB Page, other sellers may have extra or leads on where you can get some. We found that many stores don't reuse them. Just politely ask. 

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Q: I have my own second-hand selling business. Can I promote my items at this sale? 

A: Not at this time, sorry. Perhaps at future sales. 

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Q: Do I have to pin my tags onto the clothes? I don't want to damage it.

A: Well, yes. This is for consistent display for the sale, and you want to be sure they're secure so that the tag doesn't fall off while people are browsing the items.  

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Q: I don't have anything that I plan to keep if it doesn't sell, so any leftover can be donated. Do I need to come in on Sunday/Monday?

A: Nope! You're all set. Unless you're volunteering to help with packdown! 

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Q: When do I get the money?

A: Up to a week after the sale we will calculate your total, and send you an email once the transfer has been completed. We keep the inventory sheet and send it back to you so you can see what you sold. 

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